Terms & Conditions

General

• This website is owned and operated by Osara Pvt. Ltd., a company that will be registered in India, will be registered onoffice at 18/1, 12th Cross Rd, 1st Stage, Maruthi Nagar, Bengaluru, Karnataka 560072, India (hereinafter referred to as “Osara Kart”, “we”, “us”, or “our”).

• We reserve the right to modify, update, or change these terms and conditions at any time without prior notice. You are advised to check this page periodically for any changes. Your continued use of this website after any changes constitutes your acceptance of the revised terms and conditions.

• We also reserve the right to modify, discontinue, or suspend any product, service, feature, or content on this website at any time without prior notice. We are not liable to you or any third party for any modification, discontinuation, or suspension of any product, service, feature, or content on this website.

• We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use this website for your personal and non-commercial use only. You agree not to use this website for any unlawful, fraudulent, or commercial purpose. You also agree not to copy, reproduce, distribute, modify, sell, resell, or exploit any part of this website without our prior written consent.

• You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password. You must notify us immediately if you suspect any unauthorized use of your account or password or any other breach of security.

• You must provide accurate, complete, and current information when registering on this website or placing an order. You agree to update your information as necessary to keep it accurate, complete, and current. We are not responsible for any loss or damage that may result from your failure to provide accurate, complete, and current information.

Products and Services

• The products and services displayed on this website are subject to availability and may vary from time to time. We do not guarantee that all products and services shown on this website will be available at all times or in all locations.

• The prices of the products and services are as displayed on this website and are inclusive of all applicable taxes and charges. We reserve the right to change the prices of the products and services at any time without prior notice.

• The images of the products are for illustrative purposes only and may not reflect the actual color, size, shape, or design of the products. We try our best to ensure that the images are accurate and up-to-date, but we do not warrant that they are error-free or that they represent the exact appearance of the products.

• The descriptions of the products and services are for general information only and do not constitute any warranty or representation about the quality, suitability, performance, or durability of the products and services. We try our best to ensure that the descriptions are accurate and up-to-date, but we do not warrant that they are error-free or that they contain all the information that you may need.

• You are solely responsible for choosing the products and services that meet your needs and preferences. You should carefully read the product details, specifications, reviews, ratings, and feedback before making a purchase decision. We are not liable for any dissatisfaction or disappointment that may arise from your use of the products and services.

Orders and Payments

• When you place an order on this website, you are making an offer to buy the products or services that you have selected. We reserve the right to accept or reject your offer at our sole discretion. Your order is accepted only when we send you an email confirmation with your order details and payment receipt.

• You agree to pay the full amount of your order using one of the payment methods available on this website. You also agree to pay any additional charges that may apply to your order such as delivery fees, customs duties, taxes, etc.

• You must provide valid and complete payment information when placing an order on this website. You authorize us to charge your payment method for the amount of your order. If your payment method is declined or invalid for any reason, we may cancel your order without notice.

• We use third-party payment service providers to process your payments on this website. We are not responsible for any errors, delays, failures, frauds, or disputes that may occur during or after the payment process. You should contact your payment service provider directly if you have any questions or issues regarding your payment.

• We may offer discounts, coupons, vouchers, or other promotional offers on this website from time to time. These offers are subject to their own terms and conditions and may expire or be withdrawn at any time without notice. You must apply the relevant code or coupon at the time of checkout to avail the offer. You cannot combine multiple offers or apply them retrospectively to previous orders.

Delivery and Returns

• We deliver the products to the address that you provide when placing an order on this website. We use third-party delivery service providers to ship the products to you. We are not responsible for any errors, delays, failures, losses, damages, or thefts that may occur during or after the delivery process. You should contact your delivery service provider directly if you have any questions or issues regarding your delivery.

• We aim to deliver the products within the estimated delivery time as displayed on this website. However, the delivery time is not guaranteed and may vary depending on various factors such as product availability, location, weather, traffic, etc. We are not liable for any delay or failure to deliver the products within the estimated delivery time.

• You must inspect the products upon delivery and notify us immediately if you find any defect, damage, or discrepancy in the products. You must also keep the original packaging and invoice of the products as proof of purchase. If you do not notify us within 7 days of delivery, you will be deemed to have accepted the products as delivered and waived any right to claim for defect, damage, or discrepancy in the products.

• We may offer a return or exchange policy on some of the products as displayed on this website. This policy is subject to its own terms and conditions and may vary depending on the product type, condition, reason for return, etc. You must follow the instructions and procedures as given on this website or by our customer service team to request a return or exchange of the products. You must also return the products in their original condition and packaging along with the invoice within 14 days of delivery. You are responsible for paying the return shipping costs unless we agree otherwise.

• We will process your return or exchange request within a reasonable time after receiving the products from you. We reserve the right to inspect the products and verify their condition and eligibility for return or exchange. We may reject your request if we find that the products are not in their original condition or do not meet our return or exchange policy criteria. We will refund or exchange the products as per our policy and notify you by email.

Intellectual Property Rights

• All content, graphics, logos, icons, images, videos, audios, software, trademarks, service marks, trade names, and other intellectual property rights on this website are owned by us or our licensors and are protected by applicable laws. You acknowledge and agree that you do not acquire any ownership or license rights in or to any of these intellectual property rights by accessing or using this website.

• You may access and view the content on this website for your personal and non-commercial use only. You may not copy, reproduce, distribute, transmit, display, perform, publish, modify, create derivative works from, sell, license, or otherwise exploit any of the content on this website without our prior written consent.

• You may not use any of our trademarks, service marks, trade names, logos, icons, or domain names in any manner that is likely to cause confusion among customers or that disparages or discredits us. You may not use any meta tags or other hidden text using our name or trademarks without our prior written consent.

• You may not use any robot, spider, crawler, scraper, or other automated means to access or use this website for any purpose without our prior written consent. You may not interfere with or attempt to interfere with the proper working of this website or any activity conducted on this website. You may not bypass any measures we may use to prevent or restrict access to this website.

User Content and Feedback

• This website may allow you to post, upload, submit, share, or otherwise make available your own content such as comments, reviews, ratings, feedbacks, photos, videos, or other materials (collectively “User Content”). By posting User Content on this website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish, translate, distribute, display, perform, and create derivative works from your User Content in any media throughout the world.

• You also grant us the right to use your name, username, or other identifier in connection with your User Content. You represent and warrant that you own or have the necessary rights and permissions to post User Content on this website and that your User Content does not violate any third party rights or any applicable laws.

• You agree not to post User Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. We take no responsibility and assume no liability for any comments posted by you or any third-party. 

• You are solely responsible for any comments you make and their accuracy.